Operations Manager

Hey, we are Telsmart!

A scale-up born in 2014 and rapidly expanding, more specifically with 20% yearly on average.

 

What do we do?

We make frictionless telephony software, which really create a smile on your face!

  • The most user-friendly Cloud Telephony Application on the market. That’s what we go for.
  • We do this based on our E.S.S. principle (Easy Smile Speed).

We maximize customer- and employee experience by:

  • Building a human centric company with people who are passionate about client driven outcomes!

Furthermore, we are a coaching company for our own people. We provide all our talents with proper trainings and coaching so they can thrive through the TEAM principle (Together Everyone Achieves More).

You are not allergic to top results, positivity, personal and professional growth?
Then don’t stop reading!

 

This is what we expect:

Since we’re working hard for outstanding customer experience, we need an organization with operational excellence.

So, you’ll define and implement operational strategies in line with our business outcomes.

You can lead and inspire an amazing team of beautiful souls to maximize efficiency and hit targets with.

Develop strategic roadmap and anticipate on future operational needs with a strong focus on automation.

Transform our client support into an award winning servicedesk?

We look forward to you taking the lead on the ISO27001 trajectory and fostering an IS27001 culture within the team. This entails ensuring everyone is familiar with and contributes to ISO 27001.

 

Your X-factors

You’re an expert in operational strategies.

You’re a strong leader with a passion for humans.

You are?

  • Have great communication skills
  • Have experience in tech companies
  • Have experience with change management
  • You understand the quality of business outcomes
  • A business strategist
  • You breathe positivity and you allow yourself to think playful and big
  • You have a hunger to grow and to make a difference in the market
  • Passionate about transforming ideas into game changing business outcomes.
  • You speak fluent English and Dutch(French is a big plus)
  • You have a solution mindset
  • Always there to help a colleague

 

And what’s in it for you?

We have our 5 G’s in store for you.

  • Gold, A pay check which grows with your value and a company culture where people really care!
  • Genuine believe in you. Telsmart invests in people and believes 100% in every person that joins our company.
  • Growth We get the best out of you through trainings and coaching.
  • Gratitude Telsmart grows thanks to the TEAM, which you are a part of: Thank you!
  • Great colleagues (“The best colleagues ever” unfortunately doesn’t start with the letter G)

And last but not least: you will work in a flex culture where you get a lot of freedom – a growth culture

We can hardly wait to meet you! Send your CV to jobs@telsmart.eu and we will contact you soon. Good luck!