SIMPLICITY IS OUR PASSION

Work smarter, not harder… with an innovative telephony solution

My Telsmart, the most user-friendly VolP Cloud telephony platform that absolutely anyone can work with.

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Focus on user-friendliness
Many integrations
Raise your productivity and customer satisfaction

Fixed, via desktop or on your smartphone

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(flex) Working efficiently and without friction

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Always access to all your documentation

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Insight in data
and productivity

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Automate your business to the next level
with our Flexy CRM Connector

Integration with +300 CRM packages

Sage CRM
Teamleader
Keap Max
Microsoft Outlook
AFAS
Suppsonic
Freshdesk
Microsoft Dynamics
Notarisdossier
Hubspot
Sugar CRM
Shopify
Exact Online
Vtiger
Whise
Oracle Netsuite
Simplicate Software
Skarabee
Discover our integrations

Over 1500 satisfied clients across Belgium

Maximize your customer experience

Make sure you can offer speed to your customer. Your customer’s ‘customer record’ will be immediately shown on your screen when he or she calls. This way, you can help the customer quicker and thus give him or her more quality.

Video about Customer Experience

Performant system with more than enough possibilities and also constantly developing to be ‘on board’, correct/quick action in case of problems. In short, a satisfied customer.

Roel Neefs

KBC Insurance Agent at Slabbaert & Co Verzekeringen

Saving time and working more efficient

Because of the simplicity of My Telsmart and Flexy Mobile, everyone can adapt call flows quickly, to attune to the changing circumstances, either at work, at home or wherever.

Perfect telephone switchboard that is easy to operate. It is also easy to adapt call processes and to record messages that a customer is on hold. Every receiving call and every call made is traceable. There is quick support from Telsmart when you ask for help. In short, the system that I had been looking for, to not miss a single call and to welcome my customers professionally and personally.

Isabelle Hannes

Office Argenta Herentals

Happy customers, happy employees

Your employees are the most important capital of your company. Focus on flexibility in your company and on the happiness of your employees. Flexy is sexy.

I am very satisfied indeed with the installation and telephone operation for our office. Cathy Haems has listened attentively to our needs and accordingly provided a tailor-made solution for our office. GREAT, Cathy is really aiming for a complete solution.

Jeffrey Sinnaeve

Sinnaeve property

CLOUD COMMUNICATION PLATFORM

Next Generation Cloud Communications Platform

My Telsmart, the ‘most’ user-friendly cloud telephony platform on the market that truly everybody can use

Now, truly anyone in your business can easily adjust call flows or settings to quickly capitalise on changing circumstances.

Our own software platform lets us quickly integrate with your CRM or ERP software. This means you can simply click a phone number to connect with a contact. The result: ease and simplicity for your business!

How about even greater efficiency? Every incoming call comes with an on-screen pop-up with your client’s name. Answer the call to immediately open the client’s file, saving a huge amount of time for your agents.

It only takes 3 clicks to go to a dashboard with individual or organisational productivity

Thanks to our Telsmart Mobile selection, you can use your mobile phone as a landline – fully integrated with our platform, allowing you to patch a smartphone call to a colleague.

Your agents can be reached anywhere by clients and employees alike – thanks to our disruptive softphone dashboard. This lets you take calls and patch them through to your laptop in real-time communication. You can also see who is in a meeting, ill, on holiday, or on the phone at a glance.

Discover our cloud telephony

We are an innovative Belgian telephony provider that works differently because we are built differently from within our DNA.

🎯Strategy

At Telsmart, it is all about people’s quality of life.

Everything we do is always focused on improving quality of life. Getting the best out of your life every day, that is what we cultivate.
Teaching people how to fall and rise again, teaching them how you can think big, how they can create self-confidence. How they can produce more energy.
We believe this is crucial to actually make the difference for you as a customer and to build a ‘trusted advisor for life” relationship with you.

👏Easy

Focus on your convenience, not on the technology.

What we create and implement is always focused for 80% on making people’s lifes easier.
We create solutions for the “I want to have self-control” user. Convenience brings quality of life. It activates the happiness hormone in your brain.

😊Smile

We breathe positivity and optimism.

Positivity doesn’t just happen, it is a life style that you choose. We have created our culture in such a way that negativity can’t get it anymore. Our people are always super creative, with an enormous amount of drive and eagerness and they are always ready to help with a smile. We believe that our life style can also make a difference in your business.

🚀Speed

The market requires ever more velocity.

We live in a market where convenience rules. Consumers want to satisfy their needs in as less time as possible. That’s why we passionately work on tools every day that enable you to service your customers from anywhere, without worries. We create your telephony software that you can take anywhere.

Our E.S.S Principle:
Easy, Smile, Speed

There is a high standard that expects you to give more than what the market expects – every day. Just so you know, even we sometimes make mistakes – because we work with people who are allowed to do so.

E.S.S. Principle
telsmart cloudtelefonie

Switched to Telsmart for several months. Transition went smoothly and all our wishes have been fulfilled. After-sales service is top: the helpdesk is very accessible and we are helped quickly. Account manager also monitors the state of affairs behind the scenes.

Wim Van de Velde
Van de Velde insurances

We are nominated for the Trends Gazellen 2023!

A Gazelle is a fast growing company which is an integral part of the Belgian economical landscape. They are all competitive organisations that positively impact the entrepreneural climate in their region. They are powerful sources of innovation and job creators that act as inspiring role models for other companies.

Telsmart nominated