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Telsmart works on the phone already in your pocket, holds the call in the basement, and writes down every agreement with client, architect and subcontractor. A record before the concrete sets.
When a call comes in, the number is recognised immediately and the client file opens automatically. Calls are logged automatically too. That saves us a lot of time.
I still think it's fantastic how fast you can change your own call flows with one click. In a meeting this afternoon, so I flip the right button and calls go straight to my colleagues.
We no longer lose time passing along information the client just gave us. It's all right there in the CRM. I can just call handsfree and listen.
At Afimo, we get dozens of calls every day from clients about policies, claims, and new insurance questions. So built in AI note taking in our telephony was a gamechanger for us. It saves us an enormous amount of time, and our client follow-up has noticeably improved.
We've been using Telsmart for over a year now and couldn't be happier. The cloud-based platform is user-friendly and easy to manage, giving us full control and clear insights into our telephony. Support has always been fast and professional. With its modern AI features and seamless apps across all platforms, Telsmart truly represents the telephony of the future.
We used to get a flood of complaints, from staff and customers, that we were unreachable. Telsmart fixed that for us. Being reachable is now a competitive advantage for us.
Setting up a voicemail used to be half a day's work. Now we head off on holiday, rushing, and suddenly remember the phone. We just open the app, switch it over and we are done. It's a breeze.
Telsmart has changed not just the way I work, but my personal life too. The stress of clients calling at moments that don't suit me is gone. I can now automatically route calls, so the client still gets helped when I'm not available.
When the call ends
Client, architect and subcontractors on one site number, and every one of their calls on the project file when it ends.
Calls run over WiFi and the mobile network. If one route drops, the call continues on the other. Basements, stairwells and plots without a mast included.
See how it works →Agreements with client, architect and subcontractors, summarized per call and filed on the project with time and caller. A record, and a reminder to get the signature.
One button in the profile menu reroutes the office number to the site manager, then the yard, then the message. Flip it back at 17:00.
When nobody can pick up, the caller gets an SMS with a one-tap Call link from your number. They call back into the site number, not into a private voicemail.
A fresh number in under a minute, routed to the site manager and the office. When the project ends, the number stays with the company, not with the foreman’s phone.
Calls, recordings and AI summaries land on the right project and client. HubSpot today; Teamleader and Odoo on the Custom plan, and more connectors keep landing.
HubSpot
Microsoft TeamsAnd many more
Your AI assistant · on your call summariesYour AI assistant · on your call summariesBeyond the summary
Every summary is text your AI assistant can read. Connect the one your office already uses and ask which clients approved extra work by phone this month, which suppliers moved a delivery, which agreements still have no signature. The answer comes from the calls, not from the site manager’s memory.
OpenAI
Claude
Gemini
Copilot
PerplexityGrokWhat the caller says, what you read
The change, the condition and the signature still to get, written the way the office can read it back on Friday.
No installer, no quote, no IT ticket.
HubSpot
