Stay in the loop
We only use your address to send the newsletter. Unsubscribe whenever you like. See our privacy policy.
Subscribed! See you in your inbox.
Something went wrong. Try again, or call us on +32 2 888 33 00.
Buyers call mid-viewing, after 18:00 and on Saturday. Telsmart’s AI receptionist picks up when your agents can’t, and every call lands summarized on the right property and contact.
When a call comes in, the number is recognised immediately and the client file opens automatically. Calls are logged automatically too. That saves us a lot of time.
I still think it's fantastic how fast you can change your own call flows with one click. In a meeting this afternoon, so I flip the right button and calls go straight to my colleagues.
We no longer lose time passing along information the client just gave us. It's all right there in the CRM. I can just call handsfree and listen.
At Afimo, we get dozens of calls every day from clients about policies, claims, and new insurance questions. So built in AI note taking in our telephony was a gamechanger for us. It saves us an enormous amount of time, and our client follow-up has noticeably improved.
We've been using Telsmart for over a year now and couldn't be happier. The cloud-based platform is user-friendly and easy to manage, giving us full control and clear insights into our telephony. Support has always been fast and professional. With its modern AI features and seamless apps across all platforms, Telsmart truly represents the telephony of the future.
We used to get a flood of complaints, from staff and customers, that we were unreachable. Telsmart fixed that for us. Being reachable is now a competitive advantage for us.
Setting up a voicemail used to be half a day's work. Now we head off on holiday, rushing, and suddenly remember the phone. We just open the app, switch it over and we are done. It's a breeze.
Telsmart has changed not just the way I work, but my personal life too. The stress of clients calling at moments that don't suit me is gone. I can now automatically route calls, so the client still gets helped when I'm not available.
When the call ends
Viewings, offers and updates on one number, and every one of them on the listing when the call ends.
Mid-viewing, at lunch or at 21:00: the AI receptionist picks up, answers common questions, takes the address and books the callback or the viewing. Summary on the listing.
See the AI receptionist →Every buyer and seller call summarized on the right property and contact: the offer, the feedback, the question, the next step. Nobody types it up on Thursday.
When nobody can pick up, the buyer gets a text with a one-tap Call link from the agency number. They call back into a desk that answers, not into a private voicemail.
Sellers and key contacts take their own route: to the listing agent, then the desk, never the message. Everyone else waits with music. First match wins.
Agents call from the agency number on the phone they already carry. Buyers save the agency, not the agent. When someone leaves, the number, the contacts and the history stay.
Calls, recordings and AI summaries land on the right property and contact. HubSpot today; Whise and Skarabee on the Custom plan.
HubSpot
Microsoft TeamsAnd many more
Your AI assistant · on your call summariesYour AI assistant · on your call summariesBeyond the summary
Every summary is text your AI assistant can read. Connect the one your agency already uses and ask which buyers asked for a second viewing, which sellers are waiting for feedback, which offers are still open. The answer comes from the calls, not from the agent’s memory on Monday.
OpenAI
Claude
Gemini
Copilot
PerplexityGrokWhat the caller says, what you read
The offer, the conditions and who still has to hear it, written the way a colleague can read it back before you have parked.
No installer, no quote, no IT ticket.
HubSpot
