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About Telsmart
Telsmart builds telephony for the AI era: a phone system that doesn't just connect, but remembers, summarizes and follows up. From Belgium, on a network of our own.
Trusted by 1,700+ Belgian businesses · Zedelgem & Kasterlee
What we believe
They're the reason the product looks the way it does.
Enterprise-grade calling used to mean an enterprise-grade budget and an IT department to match. We don't think a twelve-person company deserves worse tools than a twelve-hundred-person one. So we built the good version, and priced it so anyone can start.
Sales reps, service desks and field engineers are busy before the phone even rings. Every call that ends in "I'll write that up later" is work you moved, not work you finished. Telsmart writes it up for you: routed, summarized, filed, followed up.
Opening hours, holiday messages, who picks up when: that's your business, not a support ticket. Everything in Telsmart is built to be changed by the person who actually knows the answer, in a couple of clicks.
Our story
Telsmart is not a startup that built a calling app on top of someone else's network.
Rob and Filip spent the early 2000s as telecom consultants for Belgian businesses, watching the same companies get sold the same overpriced, over-complicated phone systems. In 2014 they teamed up to build the thing they kept wishing existed.
Today Telsmart is a telecom operator with its own infrastructure, and the telephony behind 1,700+ Belgian businesses, from insurance brokers to construction firms.
That foundation is the difference. Because we run the network ourselves, Telsmart works on every device you already own, without a separate app. And because every call runs through our network, we can do what an app never can: capture, transcribe and summarize every conversation crystal-clear, for both sides of the call, landlines included.
The phone is the oldest channel in your business, and the only one that never remembered anything. We're fixing that now.
No offshore support desk, no ticket carousel. When you call Telsmart, you get someone on this photo.
The team
Software companies love to hide behind a logo. Here's ours, with faces on it.
Hover over anyone to see how seriously they take themselves.
CFO & Co-founder
Marketing Manager
Business Developer
Customer Success Manager
Technical Solutions Engineer
Contracts Specialist
Technical Solutions Engineer
Revenue Activation Lead
Business Developer
Customer Journey Manager
Business Developer
Head of Operations
HR & Finance Admin
CEO & Founder
Business Developer
Product Engineer
CTO
VoIP Expert
Product Engineer
Product Engineer
Culture
Four times a year everyone drops the day-to-day and meets at the House of Happiness in Zedelgem. Operations, finance, product, engineering, growth — all of it on the table, followed by lunch and something that isn't work.
When we hit the numbers we go somewhere together. Split, Croatia was one of them.
Zedelgem is the spacious one. Kasterlee is a converted home office in the green, with alpacas in the garden. Most people work from both, and nobody counts the days.
Where to find us
Our support team speaks Dutch, French and English, and you reach them without a ticket carousel.
We're growing, and we'd rather grow with people who read this far.
Start free in minutes. Pick a number or bring your own, connect your CRM, and call. Telsmart handles the rest.
No credit card required.