Manage your communication from one place.

Build your own call flows, dashboards, manage your team and connect directly with your CRM or ERP. All in a single, intuitive platform.

Reports on incoming and missed calls
Centralized address book and user management
Set business hours, call forwarding, and audio messages for all your devices

Sounds familiar?

You always have to call your IT partner just to make a small change to your phone settings.
No one really knows who spoke with which customer, or when (so frustrating…)
Calls aren’t logged or recorded, causing mistakes and disputes with customers.
Important details are scattered across emails and colleagues’ mobile phones, making it hard to follow up correctly.

You’re not alone. That is why we built My Telsmart.

It’s an intuitive platform that lets you manage your business communication across all your devices.

Get a grip on your customer service

Clear insights into your communication with smart analytics

When do you receive the most calls? Who talked to whom, and when? Find everything at a glance in one clear dashboard.

Spot opportunities with data-driven insights

Know exactly where things go well – or where improvements are needed – throughout the entire customer service process, so you can adjust and improve quickly.

Happy customers, happy employees

With My Telsmart, you regain control of your phone system, leaving frustrations behind for both your team and your customers.

Ready to take control of your communication?

My Telsmart is designed for non-technical users. Everything is so logical and clear, even people who aren’t “techy” feel right at home.

Ideal for:

Business owners who want less chaos and more control
SME’s that want to improve customer service and responsiveness
Employees who want to deliver efficient, frustration-free service

Why customers love Telsmart

The transition was smooth, and all our needs were met. After-sales service is top notch, the helpdesk is always accessible and we get fast support.

Wim Van de Velde

Partner @ Assecure

Very glad I made the switch. Everything went smoothly and works perfectly. Jonas provided professional follow-up all the way.

Filip Acket

Beobank Grimbergen

Switching to Telsmart catapults a business into the 21st century! It’s a huge cost saver.

Jonathan Mertens

CEO @ Mertens Argenta

Why Delhaize Denderleeuw chose Telsmart:

Experience how wonderfully simple it can be.

Book a no-obligation live demo with our experts. We’ll show you around the platform and answer all your questions.